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Carol has extensive experience in office administration. Carol has a Bachelor of Economics (Accounting and Law) degree and is a Justice of the Peace. She has worked in various NSW community health services and has developed expertise in a wide range of NSW Health applications. Carol also has experience in managing quality improvement projects. In her role at NCIRS, Carol manages recruitment, post-graduate students and other HR activities, as well as being involved in policy and procedure development and providing senior and operational support.
Bronwyn joined NCIRS in 2021. Bronwyn has extensive experience working in student and academic management, including 15 years at the University of New South Wales, where she provided program management support to academics in the Graduate School of Biomedical Engineering and the School of Computer Science Engineering. Bronwyn also has experience in all aspects of student enrolment, as well as project/change management. Bronwyn holds a Bachelor of Arts from Griffith University, majoring in Sociology and Literary Studies.
Madeleine joined NCIRS in early 2019. Previously, Madeleine worked in consumer public relations and was involved in a number of successful media campaigns for a broad range of clients, including some of Australia's leading non-profit organisations. At NCIRS, Madeleine leads media relations and is responsible for communicating key NCIRS research outputs to external and internal stakeholders and the general public.
Jackson joined NCIRS in 2021. He has extensive experience working in government-funded health organisations where he has implemented and led a wide range of marketing and communications initiatives in Australia and the United Kingdom.
Katie joined NCIRS in 2021. She has over 15 years' experience working across marketing and communications projects and campaigns in the not-for-profit aged care sector, and retail industry. She holds a Bachelor of Communication majoring in Advertising. As a proud descendant of the Wonnarua people of the Hunter Valley, Katie has a particular interest in Aboriginal and Torres Strait Islander health initiatives. She is passionate about creating meaningful content and communications which work to deliver and enhance person-centred care and education.
James joined NCIRS in 2021. James holds a BA in Communications and a BA in Media Production from the University of Canberra. He is completing a BSc in Medical Science from the University of Sydney. James has a background in media buying and specialises in video production and motion design.
Lou-Ann provides a range of administrative support to NCIRS staff. Lou-Ann has over 25 years' experience in various administrative roles within the Department of Health. Before joining NCIRS in 2015, Lou-Ann held the position of Administration Manager at an NSW Health statewide child protection program for over 20 years.