Specialist immunisation services For health professionals Main navigation Australian Immunisation Handbook COVID-19 vaccines Immunisation coverage data and reports Education and training History of immunisation Immunisation schedules National and international resources NCIRS fact sheets, FAQs and other resources NCIRS webinar series Patient communication resources Specialist immunisation services SKAI - supporting health professionals NCIRS newsletters Vaccine safety For health professionals Main navigation Australian Immunisation Handbook COVID-19 vaccines Immunisation coverage data and reports Education and training History of immunisation Immunisation schedules National and international resources NCIRS fact sheets, FAQs and other resources NCIRS webinar series Patient communication resources Specialist immunisation services SKAI - supporting health professionals NCIRS newsletters Vaccine safety Immunisation specialist services provide specialised immunisation advice and care to clinicians. These services have specialised nursing and medical staff to provide clinical advice on immunisation for patients with complex or unusual medical backgrounds or who have had an adverse event following immunisation. Useful COVID-19 related resources NCIRS COVID-19 vaccines: Frequently asked questions to find answers to some COVID-19 related questions you may have. NCIRS COVID-19 vaccination: summary for immunisation providers to access the latest advice and information about related topics. NCIRS COVID-19 vaccination program in Australia to get links to the latest resources. State and territory specialist immunisation services This resource has been developed to help immunisation providers access additional advice and specialist immunisation support, both for general immunisation and COVID-19 vaccination, throughout Australia. New South Wales Advice for immunisation providers - COVID-19 immunisationNSW Immunisation Specialist Service (NSWISS)Immunisation providers are requested to email clinical questions to NSWISS at SCHN-NSWISS@health.nsw.gov.au and include a contact phone number. Responses will be provided via email or return phone call as appropriate within 1 business day. The NSWISS email inbox will be monitored Monday to Friday 9am-5pm.General public: We are unable to provide direct clinical advice to the general public. Please visit your General practitioner (GP) to discuss your specific clinical situation. Your healthcare provider is advised to contact the appropriate immunisation specialist service in your state if additional clinical support is required. NSW vaccination hub doctors can contact the immunisation fellow or specialist on call for urgent clinical support via The Children’s Hospital at Westmead switchboard on 02 9845 0000 (both during business and after hours). For urgent after-hours advice on the immediate investigation and management of serious AEFI clinicians can contact NSWISS via The Children’s Hospital at Westmead switchboard on 02 9845 0000 and ask for the on-call immunisation specialist.Advice for immunisation providers - general immunisationHealth professionals are encouraged to contact their local PHU as their first point of contact. Tel: 1300 066 055Further support:NSW Immunisation Specialist Service (NSWISS)Immunisation providers are requested to email clinical questions to NSWISS at SCHN-NSWISS@health.nsw.gov.au and include a contact phone number. Responses will be provided via email or return phone call as appropriate within 1 business day. The NSWISS email inbox is monitored Monday to Friday 9 am – 5 pm.For urgent after-hours advice on the immediate investigation and management of serious AEFI, clinicians can contact NSWISS via The Children’s Hospital at Westmead switchboard on 02 9845 0000 and ask for the on-call immunisation specialist.General public: We are unable to provide direct clinical advice to the general public. Please visit your general practitioner (GP) to discuss your specific clinical situation. Your healthcare provider is advised to contact the appropriate immunisation specialist service in your state if additional clinical support is required. ClinicsThe Children’s Hospital at Westmead:Specialist Immunisation Clinic for children and adolescentsIn person and telehealth consultationsVia referral from a general practitionerTel: (02) 7825 1414 or email SCHN-NSWISS@health.nsw.gov.auSydney Children’s Hospital Randwick:Specialist Immunisation Clinic – (02) 9382 1470John Hunter Hospital:Children’s Specialist Clinic (Paediatric Immunologist accepts referrals) – (02) 4921 3670Adverse events reportingAll suspected AEFI in NSW should be reported by contacting your local Public Health Unit (PHU). Tel: 1300 066 055For COVID-19 vaccine AEFI, please refer to the NSW Health website. Victoria Advice line - general immunisationHealth professionals may contact the Victorian Department of Health, Immunisation Unit by emailing immunisation@health.vic.gov.au Further support:Royal Children’s Immunisation Hotline Tel: 1300 882 924 Option 3 for general adviceMonash Immunisation ServiceTel: (03) 9594 6320 or 1300 882 924 Option 5Advice line - COVID-19 vaccination For clinical advice, refer to the Victorian Department of Health Information hub – COVID vaccinehttps://www.coronavirus.vic.gov.au/information-hub-coronavirus-covid-19-vaccineor call the National Coronavirus HotlineTel: 1800 020 080 Option 4: Health enquiriesTo access the Victorian Specialist Immunisation Services (VicSIS), please refer to the VicSIS referral form.ReportingTo report serious adverse events following immunisation (AEFI), visit Surveillance of Adverse Events Following Vaccination in the Community (SAEFVIC) websiteorcall the Coronavirus Hotline1800 675 398ClinicsThe Royal Children’s Hospital Melbourne:Specialist Immunisation Clinic including Telehealth1300 882 924 Option 1Monash Medical Centre (all ages)Specialist Immunisation Clinic including Telehealth1300 882 924 Option 4Alfred Health Specialist Immunisation ServicePhone: (03) 9076 5200Referrals can be faxed to 9076 6938 or emailed to specialistimmunisationservice@alfred.org.auAdverse events reportingA suspected AEFI in Victoria (VIC) can be reported to SAEFVIC by accessing the SAEFVIC website.Tel: 1300 882 924 Option 1 Queensland Advice lineHealth professionals are encouraged to contact their local Public Health Unit as their first point of contact.Further support:Queensland Specialist Immunisation Service (QSIS) – paediatric onlyTel: (07) 3068 1111 Calls will be redirected to paediatric immunisation specialistClinicsQueensland Children’s Hospital (QSIS)Specialist Immunisation clinic Telehealth - (07) 3068 1111Queensland Adult Specialist Immunisation Service (QASIS) – Adult service (over 16 years) Referrals for QASIS can be sent via Smart Referral Workflow Solution (QASIS is located under Immunology – Medical Objects – ID MQ40290004PFor more information contact QASIS on (07) 3646 3300 or email RBWH-QASIS@health.qld.gov.auAdverse events reportingA suspected adverse event following immunisation (AEFI) in Queensland (QLD) can be reported by downloading the Qld Adverse Events Following Immunisation Reporting Form from the Queensland Health website.For further information contact your local PHU. South Australia Advice line - general immunisationSA Health Immunisation Section Tel: 1300 232 272Advice line - COVID-19South Australian COVID-19 Specialist Immunisation ClinicCOVID-19 Clinical Advisory ServiceTel: 1300 232 272.8.30 am – 5.00 pm (Monday to Friday)Serious adverse event following immunisation (AEFI) related to COVID vaccines can also be reported on this number outside of business hours.All referrals to the South Australian COVID-19 Specialist Immunisation Clinic must be forwarded via fax or email using the SACSIC Referral Form (PDF 47KB).Fax: 08 7074 6247Email: Health.RAHCOVIDVaccineAdverseEffects@sa.gov.auFor more information on the SACSIC referral process refer to the SACSIC Clinical Referral Guide (PDF 272KB) ClinicsWomen’s & Children’s HospitalSpecialist Immunisation ClinicTel: (08) 8161 8638Adverse events reportingA suspected AEFI in South Australia (SA) can be reported via submission of the online Vaccine Reaction Reporting Form which can also be downloaded both options available on the South Australian Health websiteTel: 1300 232 272 Western Australia Advice line - general immunisationFor general advice: Health professionals are encouraged to contact the Child & Adolescent Community Health: Central Immunisation Clinic or local Public Health Unit For further support or for complex immunisation advice:Stan Perron Immunisation ServicePerth Children’s HospitalTel: 08 6456 2222Advice line - COVID-19 vaccinationGeneral advice (not bookings or adverse events) Metropolitan Communicable Disease ControlTel: 9222 8588 8 am to 4 pm (Monday to Friday) For adverse events reporting, see below.For urgent after-hours advice about serious adverse events following immunisation (AEFI), call 6457 3333 and ask for the on-call immunologist. ClinicsChildrenPerth Children’s Hospital:Stan Perron Immunisation Service: Specialist Immunisation ClinicDepartment of Infectious DiseasesTel: 1300 551 142 AdultsSir Charles Gairdner Hospital Immunology DepartmentTel: 08 6457 3333 Adverse events reportingWA notifications are made through the online WA Vaccine Safety Surveillance System (WAVSS)Visit WA Department of Health website for further details If guidance and advice around AEFI reporting is required, WAVSS staff can be contacted at:Tel: 6456 0208 8 am to 4.30 pm (Monday to Friday) Australian Capital Territory Advice line - general immunisation and COVID-19 vaccinationsACT Health Immunisation UnitTel: 02 5124 98008.30 am to 4.30 pmAfter hours support available for urgent matters only on 02 5124 9800 (follow prompts)ClinicsCentenary Hospital for Women and ChildrenSpecialist Immunisation ClinicTel: 02 6205 2300Adverse events reportingA suspected adverse event following immunisation (AEFI) in the Australian Capital Territory (ACT) can be reported by Immunisation Adverse Event reporting form available on the ACT Government ACT Health websiteTel: 02 6205 2300 Tasmania Advice line - general immunisation and COVID-19 vaccinationDoH Public Health HotlineTel: 1800 671 738Hours of support: Monday – Friday: 8 am – 7 pmSaturday – Sunday: 8 am – 4 pm.On-call service availableClinicsRoyal Hobart Hospital Paediatrician Specialist Medical Review Outpatients Clinic Tel: 1300 135 513Adverse events reportingA suspected AEFI in Tasmania should be reported to the local health authority (i.e. the AEFI team within the Public Health Unit). The PHU refers the AEFIs to the Therapeutic Goods Administration on a weekly basis or sooner in the event of a serious AEFI.Tel: 1800 671 738 Northern Territory Advice line - general immunisation and COVID-19 vaccinationNT immunisation advice line Tel: 08 8922 8315 or 1800 008 002ClinicsRoyal Darwin Hospital or Alice Springs HospitalRefer to Paediatrician or medical specialist (adults)For further information contact the NT immunisation advice lineAdverse events reportingA suspected adverse event following immunisation (AEFI) in the Northern Territory (NT) can be reported by the Adverse event following immunisation /vaccine failure form available on the Northern Territory Government Department of Health websiteTel: 1800 008 002 News & Events News | 03 December 2024 New findings link access and acceptance barriers with partial childhood vaccination News | 15 November 2024 Gavi CEO injects new level of support for Pacific Island nations News | 08 November 2024 Expressions of interest now open: join NCIRS’ Aboriginal and Torres Strait Islander Reference Group News | 28 October 2024 Ongoing decline in childhood immunisation rates sparks concerns 87506 views