Specialist immunisation services

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How to access specialist advice about immunisation in each of Australia’s states and territories
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Immunisation specialist services provide expert advice to health professionals. Some also provide clinical services for patients who have complex immunisation needs or who have experienced an adverse event following immunisation (AEFI).
 

State and territory specialist immunisation services 

This resource has been developed to assist immunisation providers access to additional advice and specialist immunisation support throughout Australia.

  • Australian Capital Territory (ACT)
    Advice for health professionals  

    ACT Health Immunisation Section

    Tel: (02) 5124 9800

    8.30 a.m.–4.30 p.m.

    After-hours support is available for urgent matters only 

    Clinics

    Centenary Hospital for Women and Children

    Specialist Immunisation Clinic

    Tel: (02) 5124 9800

    AEFI reporting

    Health professionals in in the ACT can report a suspected AEFI via the online immunisation adverse event reporting form available on the ACT Government website.

    Tel: (02) 5124 9800

  • New South Wales (NSW)
    Advice for health professionals

    Health professionals are encouraged to contact their local Public Health Unit (PHU) as a first point of contact. 

    Tel: 1300 066 055
     

    Further support

    NSW Immunisation Specialist Service (NSWISS)

    Immunisation providers are advised to email NSWISS at SCHN-NSWISS@health.nsw.gov.au and include a contact phone number. Responses will be provided via email or return phone call as appropriate, generally within one business day. This inbox is monitored between 9 a.m. and 5 p.m., Monday to Friday, excluding public holidays.

    For urgent after-hours advice on the immediate investigation and management of serious AEFIs, clinicians can contact the Children’s Hospital at Westmead switchboard on (02) 7825 0000 and ask for the on-call immunisation specialist.

    Clinics

    Paediatrics

    The Children’s Hospital at Westmead

    Specialist Immunisation Clinic for children and adolescents 

    • In-person and telehealth consultations. A referral from a general practitioner is required
    • Tel: (02) 7825 1414
    • Email: SCHN-NSWISS@health.nsw.gov.au
       

    Sydney Children’s Hospital Randwick

    Specialist Immunisation Clinic

    John Hunter Hospital

    Children’s Specialist Clinic (Paediatric Immunologist accepts referrals)

    Adults

    • Adults who require specialist immunisation services should be referred to their local Hospital and Health Service or Immunology/Allergy Service
    AEFI reporting

    Health professionals in NSW can report all suspected AEFIs through their local PHU using the National AEFI reporting form. Further information is available on the NSW Health website or through the local PHU.
     

    Public Health Units

    Tel: 1300 066 055

  • Northern Territory (NT)
    Advice for health professionals 

    NT immunisation advice line 

    Tel: (08) 8922 8315 or 1800 008 002

    Clinics

    Royal Darwin Hospital or Alice Springs Hospital

    • Refer to Paediatrician or medical specialist (adults)
    • For further information contact the NT immunisation advice line
    AEFI reporting

    A suspected AEFI in the NT can be reported via the online or printable adverse event following immunisation forms available on the Northern Territory Government Department of Health website.

    Tel: 08 8922 8315 or 1800 008 002

  • Queensland
    Advice for health professionals

    Health professionals are encouraged to contact their local PHU as their first point of contact.
     

    Further support

    Queensland Specialist Immunisation Service (QSIS) – paediatric only

    Tel: (07) 3068 1111

    Clinics

    Paediatrics

    Queensland Children’s Hospital 

    Queensland Specialist Immunisation Service

    • Requires referral from a GP or other health professional
    • Available to children and young people living in Queensland and northern New South Wales
    • In-person and telehealth consultations available
    • Tel: (07) 3068 560
       

    Adults

    • Adults who require specialist immunisation services should be referred to their local Hospital and Health Service or Immunology/Allergy Service
    • Contact the local PHU for further information 
    AEFI reporting

    Health professionals in Queensland can report a suspected AEFI by completing the Adverse Events Following Immunisation Reporting Form available on the Queensland Health website.

    Contact the local PHU for more information.

  • South Australia (SA)
    Advice for health professionals

    SA Health Immunisation Section 

    Tel: 1300 232 272

    Clinics

    Women’s & Children’s Hospital

    Specialist Immunisation Service

    Tel: (08) 8161 8638

    AEFI reporting

    Health professionals in SA can report a suspected AEFI by submitting of the online Vaccine Reaction Reporting Form, which can be accessed through SA Health.

    Tel: 1300 232 272

  • Tasmania
    Advice for health professionals

    Tasmanian Government Department of Health 

    Immunisation page

    Clinics

    Paediatrics

    Royal Hobart Hospital 

    Paediatric Clinic 

    Tel: 1300 135 513
     

    Adults 

    Royal Hobart Hospital

    Immunology Clinic

    AEFI reporting

    Health professionals in Tasmania can report a suspected AEFI by submitting the AEFI reporting form via email to tas.aefi@health.tas.gov.au.  

    Tel: 1800 671 738

  • Victoria
    Advice for health professionals

    Royal Children’s Hospital Melbourne

    Immunisation Hotline 

    • Tel: 1300 882 924
       

    Monash Health

    Immunisation Service

    • Tel: (03) 9594 6320 or 1300 882 924 
    Clinics

    The Royal Children’s Hospital Melbourne

    Immunisation Service, including telehealth

    • Tel: 1300 882 924 
       

    Monash Medical Centre (all ages)

    Specialist Immunisation Clinic, including telehealth

    • Tel: 1300 882 924
       

    Alfred Health Specialist Immunisation Service

    AEFI reporting

    Health professionals in Victoria can report a suspected AEFI via the SAFEVIC website. 

    Tel: 1300 882 924 

  • Western Australia (WA)
    Advice for health professionals

    For general advice, health professionals are encouraged to contact the Child and Adolescent Community Health Central Immunisation Clinic or local PHU

    Perth Children’s Hospital

    Immunisation Service 

    • For further support or for complex immunisation advice, contact The Stan Perron Immunisation Centre
    • Tel: (08) 6456 2222
       
    Clinics

    Paediatrics

    Perth Children’s Hospital

    The Stan Perron Immunisation Centre

    • Tel: (08) 6456 3721
       

    Adults

    Sir Charles Gairdner Hospital 

    Immunology Department

    • Tel: (08) 6457 3333
    AEFI reporting

    Health professionals in WA can report a suspected AEFI be through the online WA Vaccine Safety Surveillance System (WAVSS).

    Visit the WA Department of Health website for more details. 

    For further advice regarding AEFI reporting contact WAVSS:

    Tel: (08) 6456 0208, 8a.m.–4.30 p.m. (Monday to Friday)