NCIRS, in conjunction with NSW Health, established NSWISS in 2015 with the clinical services conducted at The Children’s Hospital at Westmead. NSWISS provides specialised immunisation care and advice to clinicians and families. The service also supports a number of activities undertaken by NCIRS, such as monitoring vaccine safety by participating in active surveillance program AusVaxSafety, reporting adverse events, contributing to social research and providing input into The Australian Immunisation Handbook.

NSWISS assists clinicians and families by providing the following services:

  • Immunisation Advice Line (1800 679 477)

  • Drop-in Immunisation Clinic at The Children’s Hospital at Westmead

  • Specialist Immunisation Clinic

  • Specialist Immunisation Clinic - Telehealth Consultations

  • Children and adolescents who are difficult to immunise


Immunisation Advice Line (1800 679 477)

1800 NSWISS (1800 679 477) is a telephone advice line providing clinical guidance for immunisation providers across New South Wales. 

The advice line is open between 9:00 am and 5:00 pm, Monday to Friday. 

For general immunisation information, you can contact your local Public Health Unit first on 1300 066 055. 


Drop In Immunisation Clinic 

Specialist immunisation nurses will ensure your child is up to date with their immunisations, and can provide additional recommended immunisations for children with chronic medical conditions. Families of The Children’s Hospital at Westmead are encouraged to attend.

Bookings are not required, and appointments are free of charge for Medicare cardholders. 

The clinic is located on Level 1 of The Children’s Hospital at Westmead next to the Book Bunker. 

The Drop In Immunisation Clinic is open Monday to Friday, 8.30 am to 3.30 pm.


Specialist Immunisation Clinic

Doctors:
Associate Professor Nicholas Wood
Dr Lucy Deng
Dr Archana Koirala
Dr Ketaki Sharma

The Specialist Immunisation Clinic provides in-depth consultations and vaccination under close observation for children who have had an adverse event following immunisation or who have complex medical needs. Consultations are also available for parents and carers who have questions about immunisation. 

The specialist clinic is free of charge for Medicare cardholders with a referral letter from your general practitioner. To arrange an appointment, please contact the Specialist Immunisation Clinic on (02) 9845 1414.

Referrals can be faxed to (02) 9845 1418 or emailed to SCHN-NSWISS@health.nsw.gov.au

The Specialist Immunisation Clinic is held on Fridays from 9:00 am to 12:00 pm in the Bandaged Bear Outpatient Clinics.
 


Specialist Immunisation Clinic – Telehealth Consultations 

Doctors:
Associate Professor Nicholas Wood
Dr Lucy Deng
Dr Archana Koirala
Dr Ketaki Sharma

Families who live outside of the Sydney metropolitan region and are unable to travel to The Children’s Hospital at Westmead for a consultation may be eligible for a video conference consultation using your computer webcam or mobile phone. 

Consultations are free of charge for eligible Medicare cardholders with a referral letter from your general practitioner. To arrange an appointment, please contact the Specialist Immunisation Clinic on (02) 9845 1414.

Referrals can be faxed to (02) 9845 1418 or emailed to SCHN-NSWISS@health.nsw.gov.au


Children and adolescents who are difficult to immunise

Doctors:
Associate Professor Nicholas Wood
Dr Lucy Deng
Dr Archana Koirala
Dr Ketaki Sharma

Appointments and day admissions can be arranged for children who cannot be safely immunised in the community, for example, because of severe anxiety, needle fear or underlying behavioural disorders. 

Experienced staff can administer vaccines using relaxation or distraction techniques or, if required, can administer light sedation under close observation. 

Consultations are free of charge for Medicare cardholders with a referral letter from your general practitioner. To arrange an appointment, please contact the Specialist Immunisation Clinic on (02) 9845 1414.

Referrals can be faxed to (02) 9845 1418 or emailed to SCHN-NSWISS@health.nsw.gov.au.
 

Last updated November 2019